Contact & Location
Hotel & Restaurant Sophia
Carlton Ambassador Hotel
Sophialaan 2
2514 JP Den Haag
Tel. +31(0)70 363 03 63
Restaurant Sophia
Sophialaan 2
2514 JP Den Haag
Make your reservation by phone: tel. +31(0)70 363 03 63
Contact us
By car & parking
DIRECTIONS
Follow Den Haag on the highway. Via junction "Pr. Clausplein". Direction Den Haag (A12) and further Scheveningen. Turn left at the end of the A12. Keep the left lane and turn left at the traffic lights. At the next traffic lights turn right. Follow the road (leading you past the Binnenhof and Lange Vijverberg) and at right at the end. Follow the road and cross the next juction with traffic lights into the Alexanderstraat. Turn left at the roundabout on to the Sophialaan. The hotel is located after 100 metres on your right hand side (corner Sophialaan / Zeestraat).
ENVIRONMENTAL ZONE
Carlton Ambassador is located within the environmental zone inside The Hague’s city center ring road. Visit www.milieuzones.nl/check to see if our hotel is accessible with your vehicle.
PARKING
We have a limited number of parking spaces at the hotel, which must be reserved in advance, as availability is limited. If you are interested in a parking spot next to the hotel, please get in touch with our reception by calling 070 363 03 63.
We charge € 25,00 per night for 1 parking spot. As of April 1, the price will be € 30,00 per night. Please note that your reservation is valid from check-in time at 15:00 until check-out at 12:00.
If we do not have any parking spaces available, there are a large number of parking spaces in the streets around the hotel, including the Sophialaan and Plein 1813. From Monday to Saturday from 09:00 to 00:00 and on Sunday from 13:00 to 00:00 this costs € 2,70 per hour to park here.
There is also the possibility to reserve a parking place at Q-Park Mauritskade, which is a 2 minute walk from our hotel. Via the button below you can reserve a spot with discount before you enter the parking.
Please note: If you choose to park in a different parking garage in the city center, we recommend that you carefully check the terms and rates to avoid any unpleasant surprises. Prices can vary significantly between garages, and not all of them offer a maximum daily rate.
Public transport
From The Hague central station you can go by bus 22 (direction Scheveningen Noorderstrand) or 24 (direction Kijkduin). Get off at the Mauritskade stop. Follow the Alexanderstreet until Plein 1813 (roundabout), where you turn left into the Sophialaan. There you will see the hotel after 100 meters on your right.
From station Hollands Spoor you can go by tram 1 (direction Scheveningen Noorderstrand) (06:30 - 00:30). Get off at the Mauritskade stop. Follow the Alexanderstraat until Plein 1813 (roundabout), where you turn left into the Sophialaan. There you will see the hotel after 100 meters on your right.
Discover the city by bike
bike rental
Rent a bike at our reception to discover the city by bike as a true local.
Bike rental per bike per day €17,50
Electric bike rental per bike per day €29,50
Please contact our reception for your bike rental.
Frequently asked questions
- What room types are available at Carlton Ambassador?
At Carlton Ambassador, you can choose from three room types: the Classic Room, the Royal Room and the luxurious Residence Suite. Each room has its own distinctive style, ranging from Delft Blue to English Tudor.
- What are the check-in and check-out times at Carlton Ambassador in The Hague?
Check-in at Carlton Ambassador is available from 3:00 PM. Check-out is until 12:00 PM. Arriving earlier or leaving later? Feel free to contact the reception team about the possibilities for early check-in or late check-out.
- Can I store my luggage before check-in or after check-out at Carlton Ambassador?
Yes, luggage can safely be stored at the hotel reception before check-in or after check-out, making it easy to enjoy more time in The Hague without carrying bags around.
- Does Carlton Ambassador offer complimentary WiFi?
Whether you are visiting The Hague for a city escape or a business stay, all rooms and public areas of the hotel offer complimentary WiFi.
- Is room service available at Carlton Ambassador?
Yes, you can easily call the reception from your room to order room service during the opening hours of Restaurant Sophia.
- Do the rooms at Carlton Ambassador receive daily cleaning service?
Yes, all our rooms are cleaned every morning. If you prefer not to be disturbed, simply hang the ‘Do Not Disturb’ sign on your door. Using our ‘Everything is Fine’ sign lets us know that you are happy and don’t require housekeeping that day, helping us in our commitment to sustainability. As a token of appreciation, we will reward you with a voucher for a complimentary drink at Restaurant Sophia.
- Are toiletries provided at Carlton Ambassador?
Yes, every room is equipped with standard mini toiletries. In our Residence Rooms, you will also find extra luxurious bath amenities for an even more comfortable stay.
- Will I receive fresh towels every day at Carlton Ambassador?
Fresh towels are provided daily, unless the ‘Do Not Disturb’ or ‘Everything is Fine’ sign is displayed on your door, in which case we will not enter. Towels placed on the floor will be replaced, while those hung up are assumed to be reused.
- Can I book extras at Carlton Ambassador?
Yes, absolutely. When booking by phone, our reservations agent can add extras directly to your booking. For online reservations, you can book additional services via the confirmation email you receive. You are always welcome to contact the hotel for any other special requests.
- Does my stay at Carlton Ambassador include breakfast?
Breakfast is not included as standard, but it can easily be added to your stay. You can book it in advance when making your reservation, either online or by phone, for €22.50 per person. If you did not add breakfast at the time of booking, it is still possible to do so later, either at check-in or by contacting our reception. Should you decide on the day itself to enjoy breakfast in the restaurant, the price is €25 per person.
- At what time can I have breakfast at Carlton Ambassador?
Breakfast is served from Monday to Friday between 7:00 AM and 10:00 AM. On weekends (Saturday and Sunday), you can enjoy breakfast from 8:00 AM until 11:00 AM.
- Is it possible to have breakfast before 7:00 AM at Carlton Ambassador?
It is not possible to have breakfast in the restaurant before 7:00 AM. However, we are happy to offer packed breakfast for guests with an early departure. Simply let our reception know the day before, and we will make sure a packed breakfast is ready for you, even before 7:00 in the morning.
- Can I also have dinner at Carlton Ambassador during my stay in The Hague?
Yes, Restaurant Sophia is part of the hotel and serves breakfast, lunch and dinner. Here you can enjoy French cuisine with a modern twist. On sunny days, the terrace is the perfect place to relax.
- Can I reserve a table at Restaurant Sophia?
Absolutely! A table at Restaurant Sophia can easily be reserved online. Prefer personal assistance? The hotel reception is available 24/7 for help with reservations or questions.
- Does Carlton Ambassador offer parking facilities?
Yes, the hotel has a limited number of parking spaces, which must be reserved in advance due to availability. Interested in a parking spot? Please contact our reception at +31 70 363 03 63. The rate is €30 per night for one parking space, valid from check-in at 3:00 PM until check-out at 12:00 noon.
If no hotel parking is available, there are plenty of nearby parking options. Streets surrounding the hotel, including Sophialaan and Plein 1813, offer many spaces. From Monday to Saturday, parking costs €2.70 per hour from 9:00 AM to midnight and on Sundays from 1:00 PM to midnight.
It is also possible to reserve a parking spot in advance at Q-Park Mauritskade, just a 2-minute walk from our hotel.
Please note: If you choose to park in another garage in the city center, we recommend checking conditions and rates carefully to avoid any surprises. Fees can vary significantly per garage and not all garages offer a daily maximum rate.
- Is Carlton Ambassador accessible by public transport?
Yes, from The Hague Central Station you can go by bus 22 (direction Scheveningen Noorderstrand) or 24 (direction Kijkduin). Get off at the Mauritskade stop. Follow the Alexanderstreet until Plein 1813 (roundabout), where you turn left into the Sophialaan. There you will see the hotel after 100 meters on your right.
From station Hollands Spoor you can go by tram 1 (direction Scheveningen Noorderstrand) (06:30 - 00:30). Get off at the Mauritskade stop. Follow the Alexanderstraat until Plein 1813 (roundabout), where you turn left into the Sophialaan. There you will see the hotel after 100 meters on your right.
- How do I travel from Carlton Ambassador to The Hague city centre, Scheveningen Beach or The Hague Central Station?
Carlton Ambassador is centrally located in the elegant Embassy District of The Hague. The city centre is within walking distance of the hotel. The Hague Central Station can easily be reached by bus 22, 24 or 28. Scheveningen Beach is accessible by tram 1. The nearest stop, Javastraat, is only a two-minute walk from the hotel.
- How far is Carlton Ambassador from popular hotspots such as Noordeinde, the Mauritshuis and Scheveningen Beach?
Location
Distance
Noordeinde
5 minute walk
Hofvijver
15 minute walk
Mauritshuis
18 minute walk
Denneweg
12 minute walk
Peace Palace
9 minute walk
Scheveningen Beach
20 minutes by public transport
Kijkduin Beach
20 minutes by public transport
- Is it possible to pay later or in multiple payments at Carlton Ambassador?
Unfortunately, this is not possible. Full payment is required in advance.
- Are there any additional costs after I have paid for my reservation at Carlton Ambassador?
In addition to the reservation amount, local tourist tax may still need to be paid at the hotel. In 2026, the tourist tax in The Hague is €6.20 per person per night, as determined by the municipality of The Hague.
- I loved my stay at Carlton Ambassador. How can I leave a compliment or review?
Wonderful to hear the stay was enjoyed. For compliments, feedback or questions, the reception team can always be contacted through the website or by email (info@carltonambassador.nl). Sharing a review about the experience at Carlton Ambassador in The Hague on Google or Tripadvisor is also greatly appreciated.
- Does Carlton Ambassador have rooms suitable for guests with reduced mobility?
We do not have specially adapted rooms for guests with reduced mobility, but we do offer rooms that are spacious enough for wheelchair use, particularly our Royal Rooms. We recommend contacting us by phone in advance so we can discuss your needs and add any special requests to your reservation.
- Are dogs or pets allowed at Carlton Ambassador?
Carlton Ambassador is a pet-free hotel. Guide dogs and officially registered assistance dogs are welcome upon presentation of valid documentation.